• Returns are acceptable within 14 days from the day of purchase.
  • Special order items are final and cannot be returned.
  • All returns must be in their original conditions, originally packed (without any signs of opening) and include all original manufacturer's packaging and/or tags.
  •    Email us at info@race-shop.sk before returning any merchandise. Please download our return form  fill it out completely and send in the box with your return. Please include your details, part number and explain the reason of the return.
  •    Send the goods back to us with a copy of the invoice and return form within 14 days from the day of purchase.
  •    Any merchandise returns not approved by us will be refused. You will be responsible for shipping to us and back to you so be sure to contact us prior to taking any action.
  •    When shipping returned items, you are responsible to pack and ship items properly so the items do not get damaged or lost in transit.

If your return:

You will receive:
Items in original conditions in originally packed box80% of the item's price
Items not in original conditions (for example in opened package)50% of the items's price
Items that are damaged, with missing parts, not in the original condition, or have obvious signs of use0% of the item's price
  • Once we receive your return, credit note will be issued instantly. However it might take up to 5 working days (from the day of the parcel receiving). Value of the credit note will be held on your account as overpayment till your next purchase and will be simply deducted from your next payment. Credit notes will be issued in currency your invoice has been raised.
  • Please do not return any items via COD we will not accept COD returns
  • Please send returns to:
RACES, s.r.o.
Juzna trieda 66
04001 Kosice
SLOVAKIA

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Comments

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